Privacy Policy and Cookie Management

This privacy statement has been created to better serve individuals who are concerned about how their personally identifiable information (PII) is being used online. PII refers to information that can be used alone or with other information to identify, contact, or locate a person, or to identify an individual in context.

Bimex Solutions is committed to complying with the General Data Protection Regulation (GDPR) and the Belgian Law of July 30, 2018, on the protection of individuals with regard to the processing of personal data, as well as all applicable laws and regulations concerning data protection. Bimex Solutions wants to ensure that you understand what personal information is collected about you, how your personal information is used, and how it is securely stored.

1. About Cookies

1.1. We use various cookies on the website to enhance the interactivity of the site and our services. What is a " cookie"? A "cookie" is a piece of information, typically small in size and identified by a name, that can be transmitted to your browser by a website you visit. Your web browser will store it for a certain period and send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to remember your customer ID with a merchant site, the current contents of your shopping cart, an identifier to track your navigation for statistical or advertising purposes, etc.

1.2. Two types of cookies are deposited on the website www.bimex-solutions.be

1.2.1. Internal cookies necessary for the site to function.

1.2.1.1. These cookies allow the site to function optimally. You can oppose and delete them using your browser settings, but your user experience may be degraded.

"cookies_management" / Purpose: Remembers your choice regarding the privacy policy / Storage duration: 30 days

1.2.2. Third-party cookies intended to enhance site interactivity.

1.2.2.1. The Bimex Solutions website relies on certain services offered by third-party sites. These include:

• Google Analytics
• Videos displayed on the site (YouTube, Dailymotion)

1.2.2.2. These features use third-party cookies directly deposited by these services. During your first visit to bimex-solutions.be, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them or continue browsing the site by visiting a second page of bimex-solutions.be. You can at any time obtain information and configure your cookies to accept or refuse them by visiting the pages of the site.

2. General Warning

2.1. Access to the website https://www.bimex-solutions.be (hereinafter the "Site") implies full and unconditional acceptance by the User of this Privacy Notice (hereinafter the "Notice"), as well as its terms and conditions of use and the Cookie Policy.

2.2. The user acknowledges having read the information below and authorizes Bimex Solutions to process, in accordance with the provisions of the Notice, the personal data that he/she communicates on the site.

2.3. The notice is valid for all pages hosted on the website. It is not valid for pages hosted by third parties to which Bimex Solutions may refer and whose privacy policies may differ. Bimex Solutions cannot be held responsible for data processed on these sites or by them.

2.4. Bimex Solutions does not collect your data for profiling or geolocation purposes.

3. What personal data do we collect?

3.1. Depending on the purpose for which we process your personal data, we may need to process one or more of the following personal data, which will generally be, depending on each case:

Identification data related to your requests: for example, name, email address, or other details. Commercial information: for example, if you have subscribed to our newsletter.

4. How do we use your personal information?

Customer service: We will use your data to respond to your requests as a user in the contact form on this website. Marketing: We will process your personal data to manage your subscription to the newsletter, including sending you personalized information about our services or solutions and our upcoming events.

5. On what basis do we use your personal data?

Customer support: We consider that we have a legitimate interest in responding to the requests or questions you ask us through the various existing contact channels. We understand that the processing of this data is also beneficial to you, as it allows us to assist you appropriately and address the questions raised. Marketing: The legal basis for processing your personal data for our newsletter is your consent. Please note that you can unsubscribe from the newsletter at any time and free of charge.

6. How long will we retain your personal information?

6.1. The retention period for your personal data will depend on the purposes for which we process this data, as explained below:

Customer service: We will process your data for as long as necessary to respond to your request or application. Marketing: We will process your data until you unsubscribe or cancel your subscription to the newsletter.

7. Data Sharing

7.1. We do not sell, trade, or transfer your personal data to third parties.

8. How do we protect your information?

Bimex Solutions treats your personal data confidentially and takes the same care in protecting your personal data as it does with its own confidential information of the same nature. Your personal data is contained in secure networks and is only accessible to a limited number of people who have special access rights to these systems and who are required to maintain the confidentiality of the information. According to the GDPR, you have the following rights:

You have the right to obtain confirmation of whether or not personal data concerning you is being processed, and if so, information about the processing and a copy of the processed data. You have the right to request the correction of inaccurate data concerning you. Restrict processing. You have the right to restrict the processing of data in certain specific circumstances. Data portability. You have the right to request the receipt or transfer to another organization, in a machine-readable format, of your personal data. Right to withdraw consent. When you have given explicit consent for the processing of your data (newsletter and new e-learning), you can withdraw it at any time without justification. If you wish to exercise your rights, please let us know by contacting us at the email address a.asselman@bimexsolutions.be.

You also have the right to file a complaint with your local data protection authority or with the data protection authority where the alleged violation occurred.

9. Contacts

Bimex Solutions

+32 (0) 85 60 01 74